Corporal Michael J. Crescenz VA Medical Center

Top Mentions:
- Pain management issues
- Medical imaging
- MRI
- Professional and helpful staff
- Cleanliness concerns
- Communication in outpatient care
- Patient comfort

Review Highlights:
Many patients have expressed concerns regarding pain management, noting instances where refills for pain medications were delayed, which resulted in prolonged discomfort.
Positive feedback highlighted the exceptional professionalism and support received from staff across various departments, including customer service, radiology, and nursing teams. Several reviews praised the staff within the medical imaging department, particularly during MRI procedures, contributing to patient comfort and confidence.
There are also mentions of challenges with cleanliness in certain areas of the facility, drawing attention to the need for ongoing improvements, particularly in high-traffic zones and during renovations. However, some areas, such as the entrance and patient advocate's office, have shown notable improvement regarding maintenance.
Overall, while some aspects require attention, many patients appreciate the compassionate care and skill displayed by the VA's dedicated medical professionals, especially in future procedures aimed at serious health concerns like cancer.