LVPG/Steamtown

Top Mentions:

Medical Imaging, Radiology, Appointment Scheduling, Patient Care, Health Network, New Patient Experience, Provider Interaction

Review Highlights:

Many patients have expressed appreciation for the organized office environment and the quality of care received from staff at Lehigh Valley Health Network (LVHN). Although patients experienced challenges with appointment scheduling and automated confirmation calls, the actual visits were often noted to be beneficial and supportive.

Patients who met with their providers often found their visits to be productive, with a focus on patient care even amidst some administrative hurdles. Some highlighted the excellent communication and professionalism of the medical staff.

Experiences varied, with some having difficulties navigating the systems in place and others expressing dissatisfaction with the initial intake process. It is important for prospective patients to be prepared for the scheduling process but to also expect dedicated care during their appointments.

In terms of medical imaging services, LVHN offers a comprehensive approach to diagnostics, ensuring that patients receive the testing they need, including CT scans, MRIs, and Ultrasounds as necessary. Patients are encouraged to advocate for themselves and communicate their needs clearly during appointments.

Overall, while there are areas for improvement, particularly in patient communication and logistics, the quality of healthcare provided by LVHN professionals shines through, encouraging patients to consider LVHN for their medical needs.