Mount Sinai Medical Center

Top Mentions:
NICU, exceptional care, gratitude, compassionate staff, timely service, labor and delivery, newborn care, understanding treatment, medical imaging, supportive environment.

Review Highlights:
Shiva and Latishiya Nicholas express deep gratitude for the exceptional care received during pregnancy and delivery at Mount Sinai Hospital Miami. The NICU team provided outstanding support, making a significant impact on their family’s experience, particularly appreciating the dedication of the doctors and nurses like Dr. Zabaleta and the nursing team.

The couple commended the hospital's clean environment and professional staff, with special mention to Jackie at the front desk for her excellent service. Patient-centered approach was highlighted, with doctors taking time to understand individual needs and creating personalized treatment plans.

Nurses in both labor and delivery and newborn care demonstrated immense compassion and professionalism, creating a nurturing space for both mother and baby. The couple wishes to extend their thanks for the kindness shown, emphasizing the positive atmosphere fostered by the staff.

Overall, patients described their experience as a comforting journey during challenging times, with doctors and nurses who truly care, making their time in the hospital memorable and filled with appreciation.