Neurology Associates of Ormond Beach

Top Mentions:
- Neurology
- Appointment scheduling
- Patient experience
- Communication issues
- Receptionist performance

Review Highlights:
- There are multiple concerns regarding the appointment scheduling process and communication with patients, leading to frustration and dissatisfaction.
- Some patients expressed disappointment about the cleanliness and organization of the waiting area, suggesting a need for improvement in the office environment.
- Experiences varied significantly, with some patients expecting timely follow-ups on medical tests, such as CT scans or MRIs, which were not provided.
- A recurring theme in reviews highlights the necessity for a more efficient administrative process to enhance the overall patient experience.
- There is a suggestion for the practice to invest in staff training to ensure more professional interactions and responsiveness to patient needs.
- This establishment may benefit from focusing on its patient-care methodologies, improving staff communication, and ensuring the delivery of timely medical imaging results.
- Overall, while some patients found their experiences lacking, there is an opportunity for the practice to evolve and better cater to their patients’ healthcare needs.