TGH Imaging powered by Tower-North Dale Mabry

Top Mentions:
- MRI
- Ultrasound
- Front Desk Experience
- Customer Care
- Radiologist Support

Review Highlights:
- Many patients praised the **radiology technicians**, noting their **wonderful** support and dedication to patient care during **MRI** procedures.
- While there were some concerns with the **front desk experience**, specific instances prioritized patient empathy and understanding in high-pressure environments, especially highlighted by a **Radiologist** who expedited results effectively for a patient.
- One reviewer expressed deep appreciation for the efforts made by the staff in facilitating timely access to results necessary for further treatment, emphasizing the rarity of such **customer care** in today's world.
- Overall, experiences varied widely, but the dedication of some staff members within the medical imaging team, particularly those handling **ultrasound** exams, contributed positively to patient experiences, indicating a strong potential for service improvement.
- Some feedback reflects a need for improvements in communication, particularly regarding patient inquiries and appointment confirmations—suggesting opportunities for optimizing the patient journey through better system management.