Adventist Health Bakersfield

Top Mentions:

• Positive staff interactions: kind, professional, polite
• Efficient appointment scheduling and minimal wait times
• Clean and well-maintained facilities
• Comfortable imaging experiences: CT scans, MRIs, ultrasounds
• Compassionate patient care and thorough explanations

Review Highlights:

Many patients rave about their experiences at Quest Imaging for its outstanding staff. Dora Serrato, in particular, received high praise for her professionalism and caring approach, making it easy for patients to feel at ease during their medical imaging procedures.

Reviewers appreciate the office's thoughtful and kind staff, who ensure a smooth registration process and streamline scheduling to accommodate even last-minute appointments. Patients noted the cleanliness of the facility and modern equipment, affirming that it enhances the overall experience during procedures such as CT scans, ultrasounds, and mammograms.

The compassionate care provided helped many patients feel deeply reassured, with several mentioning the calming bedside manner of technicians, which made their imaging experiences notably comfortable. One patient even highlighted how much easier a PET scan was at Quest compared to a previous experience at another facility, where comfort was lacking.

While the satisfaction with imaging services remains overwhelmingly positive, some patients have raised minor concerns regarding billing processes, reminding them of the importance of thorough communication. However, the sincerity and dedication of the entire team continue to resonate well with visitors, making Quest Imaging a highly recommended choice for medical imaging needs.