About: In Austin, TX, care teams at Ascension Seton Medical Center Austin and ER deliver personalized testing and care for your everyday health needs.
Specializations: Heart and vascular health, stroke care, lung and esophageal cancers, maternity services and women's health.
Strengths: Comprehensive Level 1 Stroke Center and Gold Plus Level Performance Award from the American Heart Association.
Contact Details: For appointments, please call 512-324-1000.
Office Hours: Open 24 hours a day, 7 days a week.
Key Doctors: Information not specified.
Patient Opinions: Information not specified.
Offers CT scans for the abdomen, heart, chest, and head/neck.
This is a summary of reviews collected from sources such as Google Maps, Yelp, and more.
Top Mentions:
Review Highlights:
The hospital has received a mix of reviews from patients experiencing various procedures and treatments. Many patients endorsed the attentive and caring nature of the staff, particularly in departments like maternity and oncology. One individual shared a heartfelt note about the compassionate nursing staff on the oncology floor during a challenging time with a family member's care. Their kindness, professionalism, and attention to detail made a significant difference.
Additionally, surgery-related experiences were predominantly positive. Patients noted the efficiency of the registration process and smooth transitions to the surgery itself. Surgeons and surgical staff were often highlighted as top-notch, with specific mentions of Dr. Dallas and Dr. Lindsey for their exceptional skills. Many appreciated the clear explanations provided about their conditions and procedures, including those related to radiology. One patient expressed gratitude for the outstanding care received during out-patient surgery, emphasizing the cleanliness of the facility and the professionalism of the staff.
Moreover, experiences in the recovery rooms also demonstrated a high level of care, with attention to patient comfort resonating throughout the reviews. Warm gowns and thoughtful practices contributed to a welcoming atmosphere.
However, there were some concerns regarding wait times for procedures and moments of miscommunication among some staff members. Importantly, numerous individuals stressed the need for effective communication and a supportive environment in critical moments. Despite isolated negative experiences, multiple reviews underscored a general sentiment of appreciation for the overall care and compassion provided by the hospital's staff.
In summary, while every healthcare facility can encounter challenges, many patients found their experiences to be positive, noting particularly the nursing staff's commitment to comfort and recovery, making this facility a potential choice for those seeking quality care.
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Release of Information (ROI) in healthcare refers to the process by which patient health information is disclosed to authorized individuals or entities. This process ensures that sensitive health data is shared securely and in compliance with legal and regulatory standards. ROI can occur for various reasons, such as continuity of care, billing purposes, legal requests, or patient transfers.
Find out more information about ROI by reading some articles posted on our blog:
What is the Release of Information in Healthcare and How is it Changing?
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What are the Costs Associated with the Release of Information for Patients?
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Navigating Patient's Secure and Private Access to Data: Understanding the Importance of Release of Information
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