Baylor St Luke's Medical Center

Top Mentions:

Quality care, compassionate staff, professional doctors, attentive nurses, exceptional service, best patient experience, top-notch healthcare.

Review Highlights:

Patients frequently praised the nursing staff and physicians, describing them as "super heroes without capes". The dedication shown by the staff during challenging times, like freeze storms, was particularly noted, with appreciation for their hard work and commitment to patient care.

Many reviews highlighted the promptness of care: for instance, one patient mentioned that after twisting a wrist, a doctor appeared within 10 minutes for assessment, showcasing the hospital’s efficiency.

Patients were impressed with the cleanliness and comfort of facilities, especially in comparison with other hospitals, noting a welcoming atmosphere and professional handling of their treatment. One patient specifically commended the mammography experience, citing it as their best yet, with attentive staff throughout the procedure.

The surgical and ICU staff received commendations for their exceptional service. One patient recounted remarkable support in recovery after a crucial heart valve replacement. Another highlighted the extensive knowledge and compassion of the neurosurgeon who communicated effectively with families.

While there were a few mentions of delays and challenges in the hospital workflow, these observations were largely overshadowed by the numerous positive experiences shared about the care received. Overall, the team at St. Luke’s Hospital has created an environment where patients feel valued and well cared for.