Dell Children's Medical Center of Central Texas Ascension

Top Mentions:
Kind and compassionate staff
Exceptional care during difficult times
Positive experiences with medical imaging services
Child-friendly approach and services
Good communication and support for parents
Comfortable and reassuring atmosphere

Review Highlights:
Many reviewers expressed appreciation for the compassionate care provided by the staff, especially in emotionally challenging situations. Nurses and doctors received particular praise for their patience and kindness, helping children feel comfortable during procedures like MRIs and other medical imaging.

Parents highlighted the unique touches provided by the hospital, such as stuffed animals that align with the child's procedures, significantly impacting their comfort during surgeries and recovery.

The child life services were noted for their effectiveness in ensuring that children felt safe and entertained while waiting, easing the stress of procedures like ultrasounds and CT scans.

While some concerns regarding waiting times were noted, the overall experiences were described as better than expected, with a strong trust in the Dell Children’s Hospital team for ongoing and future treatments.

The medical imaging department was praised for its expertise and the calming presence of the staff during necessary imaging procedures, contributing to a positive healthcare experience for both the child and parents.

Overall, the shared sentiments account for a place of extraordinary care where families can feel supported, ensuring their needs are not just met medically but also emotionally during hospitalizations and outpatient visits.