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Company Description: NYC Health + Hospitals/Harlem is the largest hospital in Central Harlem and the only Safety Net Hospital in Northern Manhattan. In 1958, Harlem surgeons saved the life of Rev. Dr. Martin Luther King, Jr. after he was stabbed at a book-signing. Today, Harvard Hospital continues providing outstanding care to all New Yorkers.
Specializations: This hospital specializes in various medical fields including Adult Primary Care, Family Planning, HIV Services, Orthopaedic Surgery, and Women’s Health, among others.
Strengths: With 282 beds in operation, NYC Health + Hospitals/Harlem serves over 346K clinic visits and 77,537 emergency room visits annually. The hospital's commitment to quality care is reinforced by its new state-of-the-art facilities and staff dedicated to excellent patient service.
Contact Details: For general inquiries, you can reach out to them at 1-212-939-1000, and for appointments, dial 1-844-692-4692.
Office Hours: Adult Services are available Monday-Thursday from 8:00 am to 7:00 pm, Friday from 8:00 am to 5:00 pm, and Saturday from 9:00 am to 1:00 pm. Pediatric Services follow the same schedule.
Key Doctors: Information about specific key doctors was not found.
Patient Opinions: Patient opinions were not specified.
Offers CT scans for the abdomen, chest, and head/neck.
This is a summary of reviews collected from sources such as Google Maps, Yelp, and more.
Top Mentions:
Nursing Care: Several reviews highlight both negative and positive experiences with nursing staff at the hospital.
Operating Room Staff: A few patients specifically appreciated the professionalism and care of the surgical team.
Emergency Room Experiences: Mixed reviews regarding the ER services—some appreciated the treatment while others faced difficulties.
Patient Reception: Some reviews noted a welcoming reception experience, while others describe a lack of empathy among staff.
Family Care Policies: Feedback concerning policies on family visitations in critical care areas prompts a call for review.
Cleanliness: There are contrasting opinions on the cleanliness and maintenance of the facilities.
Review Highlights:
Many patients acknowledged the dedication of surgical teams, with one review commending Dr. Carson and his orthopedic staff for their exceptional care and coordination during recovery.
Positive remarks often mention specific staff members who provided thoughtful and attentive care, contrasting with some negative experiences due to staff attitudes.
The trauma center's response times and treatment plans received diverse feedback, indicating an opportunity for improvement in patient interactions.
While some experiences indicated a need for additional training among newer staff, others noted that experienced nurses played a crucial role in patient comfort.
Emphasis on the need for better communication and processes within the hospital to enhance the patient care experience has been highlighted.
Overall, patient experiences varied widely, with some finding care compassionate and efficient, while others encountered challenges in service delivery and staff responsiveness.
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Sending your medical files, including your medical imaging to your healthcare provider is easy with Medicai. Please watch the following short video for a step by step walkthrough.
Release of Information (ROI) in healthcare refers to the process by which patient health information is disclosed to authorized individuals or entities. This process ensures that sensitive health data is shared securely and in compliance with legal and regulatory standards. ROI can occur for various reasons, such as continuity of care, billing purposes, legal requests, or patient transfers.
Find out more information about ROI by reading some articles posted on our blog:
What is the Release of Information in Healthcare and How is it Changing?
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What Are the Costs Associated with the Release of Information for Radiology Centers?
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What are the Costs Associated with the Release of Information for Patients?
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Navigating Patient's Secure and Private Access to Data: Understanding the Importance of Release of Information
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Investigations
Medical ImagingPET CT ScanMRI ScanCT ScanMammogramsAngiographyMR AngiographyUltrasoundDEXA Scans
