Kaiser Permanente San Jose

Top Mentions
Kaiser Permanente, staff professionalism, health care, cardiology, colonoscopy, surgical excellence, medical imaging, MRI, CT scan, compassionate care, effective communication, telehealth.

Review Highlights
Many patients appreciate the professional and courteous staff that provides a supportive environment, even during busy periods. There's a consensus on the seamless transition between various specialists, which enhances the patient experience. For instance, one member recounted how their internist quickly recognized signs that led to essential cardiology interventions, saving their life. Others highlighted the efficiency of processes like colonoscopies and imaging tests such as CT scans and MRIs, noting these procedures are conducted swiftly and comfortably, often with minimal wait times.
Patients have expressed gratitude toward outstanding doctors, like Dr. Patel, who showed exceptional skill and care throughout surgical procedures, ensuring a smooth recovery process. The effective use of technology is also emphasized, with many valuing the web and mobile app services that allow them to manage prescriptions effortlessly and receive timely notifications. Additionally, experiences with physical therapy showcased how dedicated professionals helped patients regain strength and overcome longstanding health issues.
The overall sentiment reflects a strong belief in the quality of care provided by Kaiser, promoting them as a trusted choice for health services, from primary care to specialist interventions. Many found joy in their care team, making appointments feel personal and understanding, which adds to the healing experience.