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About: The Mercy Comprehensive Care Center is dedicated to improving the health of you and your family. As a multispecialty practice, its team of medical professionals can provide expert diagnosis, treatment, and ongoing care for a range of health conditions. You’ll find services including primary care, pediatric care, orthopedic services and more at the state-of-the-art 21,000 square foot medical center in the heart of Buffalo’s Old First Ward.Services Offered: On-site laboratory and imaging services help provide fast, convenient diagnoses, and additional care from other providers can be arranged when needed, including specialist and addiction services. Same-day appointments whenever possible, translation services to accommodate any language, telehealth visits are available, and financial assistance is available.Office Hours: Monday – Friday: 7:30 a.m. to 4:30 p.m. (varies by service).Additional Info: 24-hour answering service available for urgent problems. Patients can access their medical records by logging into MyChart and learn more about accessing their paper records on the Request Medical Records page.
Offers digital breast tomosynthesis and full-field digital mammography.
This is a summary of reviews collected from sources such as Google Maps, Yelp, and more.
Top Mentions: Communication Challenges Staff Attitude Appointment Scheduling Issues Doctor Turnover Patient Care ExperiencesReview Highlights: Some patients reported long wait times for appointments and phone responses, indicating a need for improved communication within the clinic. A few individuals experienced interactions with unresponsive staff, leading to frustrations about appointment scheduling and prescription management. Despite mixed experiences, there are mentions of specific staff members providing exceptional care and attention, highlighting that positive experiences can exist within the clinic. Patients appreciate when they find good doctors, with some sharing personal success stories of life-saving care received from dedicated providers. The clinic has a long history with some patients, indicating a potential for strong provider-patient relationships when connectivity is prioritized. The need for better training and organization among staff was a recurring suggestion, indicating a pathway for improvement that could enhance patient satisfaction.
Request
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Fill & sign the Release of Information form. Please don't forget to prepare a valid copy of your ID.
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You will receive a secured email with your Adobe signed document.
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Save the PDF file to send it via email, print it for faxing, mailing, or delivering it in person to the location.
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Fullfillment & Quality
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Delivery
Sending your medical files, including your medical imaging to your healthcare provider is easy with Medicai. Please watch the following short video for a step by step walkthrough.
Release of Information (ROI) in healthcare refers to the process by which patient health information is disclosed to authorized individuals or entities. This process ensures that sensitive health data is shared securely and in compliance with legal and regulatory standards. ROI can occur for various reasons, such as continuity of care, billing purposes, legal requests, or patient transfers.
Find out more information about ROI by reading some articles posted on our blog:
What is the Release of Information in Healthcare and How is it Changing?
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What Are the Costs Associated with the Release of Information for Radiology Centers?
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What are the Costs Associated with the Release of Information for Patients?
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Navigating Patient's Secure and Private Access to Data: Understanding the Importance of Release of Information
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Medicai is a cloud-native enterprise medical imaging solution. Our solution enables secure and compliant imaging data management: access to data from anywhere (through our web and mobile apps), real-time collaboration (MDTs, second opinions, chat).
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Investigations
Medical ImagingPET CT ScanMRI ScanCT ScanMammogramsAngiographyMR AngiographyUltrasoundDEXA Scans
