Radiology Associates of Brooklyn

Top Mentions: Staff & Service: Karina, Judy, Liza, Elena; Experience: Exceptional, Caring, Professional, Efficient; Facility: Clean, Welcoming, Accommodating; Timeliness: Seamless, Fast, On-time appointments

Review Highlights: 1. Exceptional Service: Many reviewers praised specific staff members like Karina and Judy for their knowledgeable, caring, and attentive service, often going above and beyond. One parent mentioned that Karina’s persistence helped their son get an MRI the same day, significantly reducing stress. 2. Caring Staff: The staff’s transparent and supportive communication left a positive impression. Liza was especially recognized for her friendly demeanor, making the check-in process smoother and the environment more welcoming. 3. Clean and Organized Environment: Several reviews highlighted the cleanliness and efficient layout of the office, emphasizing a welcoming atmosphere that greatly enhanced patient comfort. 4. Accommodating Experience: Reviewers appreciated the staff's patience when handling various situations, contributing to a more positive overall patient experience. 5. Professional Care: Technicians were frequently commended for their professionalism, creating a calm environment during procedures like sonograms and X-rays, even though a few isolated mentions noted confusion or miscommunication. 6. Streamlined Process: Many found the pre-appointment procedures straightforward, facilitating a quicker visit without a lengthy check-in process, which made managing time easier for busy patients. Overall, while there are areas for improvement, many patients found their experiences gratifying and appreciated the dedicated efforts of the staff, making the facility a highly recommended choice for imaging needs.