S KHF Santa Ana Harbor Macarthur Facility

Top Mentions:
Excellent staff and patient care
Friendly and professional environment
Efficient appointment and lab processes
Integrated facilities with convenient services
Positive experiences with medical staff, including doctors and nurses
Quick access to urgent care and pharmacies
Appreciation for comprehensive health services under one roof

Review Highlights:
Many patients expressed gratitude for the kindness, professionalism, and attentiveness of the staff at Kaiser Permanente, especially Dr. Nguyen and Dr. Luong, who made patients feel heard and respected during their visits.
Several reviews mentioned how seamless the processes felt, from making appointments to getting lab work done, praising the organization and efficiency of the services provided.
Positive feedback was noted regarding the urgency of care, with many patients feeling well taken care of during their visits to urgent care facilities.
The integration of various medical services, including labs, imaging, and more, provided patients a comfortable experience where they did not have to navigate multiple locations.
Many patients shared that the facility felt like a "home" to them, citing the friendly atmosphere and excellent customer service as reasons for their continued loyalty.
Kaiser was recognized for its strong focus on patient care, with numerous testimonials highlighting effective communication and thorough explanations about treatment options and health concerns.

Overall, the overwhelmingly positive experiences at Kaiser Permanente reflect a high standard in patient care, making it a preferred choice for many individuals, especially regarding comprehensive services such as radiology and medical imaging—a significant advantage for those needing procedures like CT scans or MRIs.