Sharp Rees - Stealy/ Sorrento Mesa

Top Mentions:
Occupational Medicine
Customer Service
Appointment Scheduling
Medical Imaging and Diagnostics
Care Experience
Facility Quality
Staff Empathy

Review Highlights:
Patients have noted a beautiful facility, commending its cleanliness and ease of access, particularly in Sorrento Valley.
Positive interactions with staff in Occupational Medicine, such as Jessica (Lead Nurse) and Dr. Ashley, showcase their commitment to addressing grievances with empathy and care.
Many have reported good experiences with medical imaging services, highlighting the organization's diverse offerings like X-rays and ultrasounds, and the capability of their staff in urgent care and outpatient services.
Ease of communication and the use of digital tools, like the Sharp app, have received favorable remarks for enhancing patient experience, though some improvements could be made in appointment scheduling and billing clarity.
Individual care experiences point to attentive medical professionals who prioritize patient needs, creating a comforting environment for those seeking treatment.
Visitors also complimented particular doctors and physician assistants, emphasizing their professionalism and thoroughness during consultations and treatments.
Overall, the staff is often described as warm and friendly, contributing to a positive experience amidst some challenges in service delivery.