Company Description: Upstate Medical University, located in Syracuse, NY, is a premier academic medical center that serves the community with exceptional healthcare services.
Specializations: The university specializes in patient-centered healthcare, education, and research, making it a leader in various medical fields.
Strengths: As the region's only Level I trauma center, Upstate is recognized for its state-of-the-art technology and highly skilled medical professionals.
Contact Details: For inquiries, patients can connect with Upstate's nursing staff 24/7 at 315-464-8668. More details can be found on their Contact Page.
Office Hours: Upstate Medical University operates around the clock to provide the best care to its patients.
Key Doctors: Detailed information about their healthcare providers can be found on the Find a Doctor page.
Patient Opinions: Patient experiences and opinions reflect the high-quality care and compassion provided by the staff at Upstate Medical University.
Offers CT scans for the abdomen, heart, chest, and head/neck.
This is a summary of reviews collected from sources such as Google Maps, Yelp, and more.
Top Mentions:
Emergency Room, Waiting Times, Staff Attitude, Cleanliness, Patient Experience, Medical Imaging, MRI, Radiology, Care Quality, Family Support.
Review Highlights:
Many patients expressed concerns about lengthy waiting times in the Emergency Room, often exceeding three hours, which is particularly distressing during emergencies.
While some staff members received critiques for their attitude, others, especially nurses and doctors, were commended for their compassion and professional care.
Several reviews highlighted the challenges faced due to the condition of waiting areas and restrooms, impacting overall patient comfort.
A few patients appreciated the thoroughness of the medical team and specific departments such as pediatrics and the burn unit, noting their expertise and caring approach.
Cost issues were frequently mentioned, particularly regarding medical imaging procedures and MRI scans, pointing to notable price differences compared to other healthcare facilities.
The overall sentiment suggests a need for improvements in cleanliness, staff approachability, and visitor regulations for a more positive patient experience.
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Sending your medical files, including your medical imaging to your healthcare provider is easy with Medicai. Please watch the following short video for a step by step walkthrough.
Release of Information (ROI) in healthcare refers to the process by which patient health information is disclosed to authorized individuals or entities. This process ensures that sensitive health data is shared securely and in compliance with legal and regulatory standards. ROI can occur for various reasons, such as continuity of care, billing purposes, legal requests, or patient transfers.
Find out more information about ROI by reading some articles posted on our blog:
What is the Release of Information in Healthcare and How is it Changing?
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What Are the Costs Associated with the Release of Information for Radiology Centers?
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What are the Costs Associated with the Release of Information for Patients?
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Navigating Patient's Secure and Private Access to Data: Understanding the Importance of Release of Information
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Medicai is a cloud-native enterprise medical imaging solution. Our solution enables secure and compliant imaging data management: access to data from anywhere (through our web and mobile apps), real-time collaboration (MDTs, second opinions, chat).
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