Upstate Medical University

SUNY Upstate Medical University

Star icon

3.6 (659 Reviews)

Is this your business? Claim profile

750 East Adams Street, Syracuse, New York, 13210

(315) 464-8668


Imaging Services

Abdomen, Cardiac, Chest, Head/Neck


Request your medical docs
Send your files

Medical Imaging Provider Information

Company Description: Upstate Medical University, located in Syracuse, NY, is a premier academic medical center that serves the community with exceptional healthcare services.

Specializations: The university specializes in patient-centered healthcare, education, and research, making it a leader in various medical fields.

Strengths: As the region's only Level I trauma center, Upstate is recognized for its state-of-the-art technology and highly skilled medical professionals.

Contact Details: For inquiries, patients can connect with Upstate's nursing staff 24/7 at 315-464-8668. More details can be found on their Contact Page.

Office Hours: Upstate Medical University operates around the clock to provide the best care to its patients.

Key Doctors: Detailed information about their healthcare providers can be found on the Find a Doctor page.

Patient Opinions: Patient experiences and opinions reflect the high-quality care and compassion provided by the staff at Upstate Medical University.

Specializations

  • Trauma Care
  • Emergency Services
  • Pediatrics
  • Cancer Treatment
  • Neurological Services
  • Cardiology

Imaging Modalities

Offers CT scans for the abdomen, heart, chest, and head/neck.

Star icon

3.6 (659 Reviews)

What people say about SUNY Upstate Medical University

This is a summary of reviews collected from sources such as Google Maps, Yelp, and more.

Top Mentions:
Emergency Room, Waiting Times, Staff Attitude, Cleanliness, Patient Experience, Medical Imaging, MRI, Radiology, Care Quality, Family Support.

Review Highlights:
Many patients expressed concerns about lengthy waiting times in the Emergency Room, often exceeding three hours, which is particularly distressing during emergencies.

While some staff members received critiques for their attitude, others, especially nurses and doctors, were commended for their compassion and professional care.

Several reviews highlighted the challenges faced due to the condition of waiting areas and restrooms, impacting overall patient comfort.

A few patients appreciated the thoroughness of the medical team and specific departments such as pediatrics and the burn unit, noting their expertise and caring approach.

Cost issues were frequently mentioned, particularly regarding medical imaging procedures and MRI scans, pointing to notable price differences compared to other healthcare facilities.

The overall sentiment suggests a need for improvements in cleanliness, staff approachability, and visitor regulations for a more positive patient experience.

How does the Release of Information process work?

Request

1

Fill & sign the Release of Information form. Please don't forget to prepare a valid copy of your ID.

2

You will receive a secured email with your Adobe signed document.

3

Save the PDF file to send it via email, print it for faxing, mailing, or delivering it in person to the location.

4

Select your preferred delivery method and submit the request to SUNY Upstate Medical University

Fullfillment & Quality

1

SUNY Upstate Medical University will process your ROI request.

2

SUNY Upstate Medical University checks your medical data.

Delivery

SUNY Upstate Medical University has to reply to your request. When they do, they can send your data through their preferred means of communication (e.g. post, email, etc).

Learn how sending your files works

Sending your medical files, including your medical imaging to your healthcare provider is easy with Medicai. Please watch the following short video for a step by step walkthrough.

Learn more about Release of Information

Release of Information (ROI) in healthcare refers to the process by which patient health information is disclosed to authorized individuals or entities. This process ensures that sensitive health data is shared securely and in compliance with legal and regulatory standards. ROI can occur for various reasons, such as continuity of care, billing purposes, legal requests, or patient transfers.

Find out more information about ROI by reading some articles posted on our blog:

About Medicai

Medicai is a cloud-native enterprise medical imaging solution. Our solution enables secure and compliant imaging data management: access to data from anywhere (through our web and mobile apps), real-time collaboration (MDTs, second opinions, chat).
How Medicai Works

Do you run a medical organization and you would like to enable patients to send their medical files online?
Book a Demo Now

Request medical documents form generator

Medicai simplifies the Release of Information process by helping you generate a Release of Information form for SUNY Upstate Medical University.

The process has the following steps:

1. We help you fill in the Release of Information form & sign it

2. You send the form to SUNY Upstate Medical University via one of the following methods: fax, mail, in person. This information is provided in the Release of Information form.

Send your files

With Medicai, you can send your medical information to SUNY Upstate Medical University. Please make sure you have your medical files ready and you have contact information from SUNY Upstate Medical University: the doctor or person name and their email.

How Medicai Works