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Company Description: United Medical Imaging Healthcare is a regional provider of diagnostic imaging services, serving more than 300,000 patients annually in Southern California. They are equipped with cutting-edge diagnostic technology, including a 3 Tesla MRI and 128 slice CT scanner, ensuring the highest quality imaging for accurate diagnoses.
Specializations: Their services include Digital X-Ray, Ultrasound, MRI, and Breast Health Programs among others.
Strengths: UMIH offers same-day appointments and walk-in availability, emphasizing patient-centered care in clean, comfortable settings.
Contact Details: For inquiries, contact (310) 474-2288 ext. 106.
Office Hours: Extended hours at select locations, Monday to Friday from 7:30 AM to 7 PM, with Saturday hours available upon request.
Key Doctors: Their medical team includes Board Certified Radiologists specializing in various fields.
Patient Opinions: UMIH is dedicated to patient satisfaction and receives positive feedback for convenience and care.
Offers CT scans for the abdomen, heart, chest, and head/neck.
This is a summary of reviews collected from sources such as Google Maps, Yelp, and more.
Top Mentions:
Customer Service
Wait Times
Professionalism
MRI
Ultrasound
Communication
Patient Care
Review Highlights:
Many reviewers mentioned experiencing long wait times and difficulties in reaching the customer service team for appointment scheduling. Suggestions for improved communication have been consistently recommended.
Positive feedback was given to specific staff members, such as a technician named Emiliano, who showcased exceptional professionalism during MRI procedures and provided comfort to anxious patients.
Some patients noted successful outcomes when they managed to book appointments in person or received assistance from individual team members, highlighting pockets of helpful service amidst the complaints.
The facility's use of advanced medical imaging technology, including MRI and ultrasound, was acknowledged, but the concerns about overall patient interaction and experience were predominant.
Reviewers emphasized the importance of empathetic care, urging the facility to train staff in patient communication to enhance the overall treatment environment for patients dealing with serious health issues.
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Delivery
Sending your medical files, including your medical imaging to your healthcare provider is easy with Medicai. Please watch the following short video for a step by step walkthrough.
Release of Information (ROI) in healthcare refers to the process by which patient health information is disclosed to authorized individuals or entities. This process ensures that sensitive health data is shared securely and in compliance with legal and regulatory standards. ROI can occur for various reasons, such as continuity of care, billing purposes, legal requests, or patient transfers.
Find out more information about ROI by reading some articles posted on our blog:
What is the Release of Information in Healthcare and How is it Changing?
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What Are the Costs Associated with the Release of Information for Radiology Centers?
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What are the Costs Associated with the Release of Information for Patients?
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Navigating Patient's Secure and Private Access to Data: Understanding the Importance of Release of Information
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Investigations
Medical ImagingPET CT ScanMRI ScanCT ScanMammogramsAngiographyMR AngiographyUltrasoundDEXA Scans
