University Medical Center of El Paso

Top Mentions:
Emergency Room, Nursing Care, Medical Imaging, CT Scan, MRI, Kindness, Patient Care, Stroke Center, Timely Responses, Radiology, ICU, Customer Service, Compassion.

Review Highlights:
Many patients praised the dedicated nursing staff, with particular mentions of nurses like Vivian, Marco, and Linda who have been recognized for their kindness and attentiveness.
Despite long wait times, some visitors reported positive experiences with doctors who listened to their concerns and provided appropriate care, including necessary medical imaging tests.
One glowing review highlighted a nurse who went above and beyond to assist a patient with feeding, emphasizing the importance of compassionate care in a stressful environment.
The emergency department has been working to establish itself as a comprehensive stroke center, and some reviewers noted their appreciation for the timely response of medical personnel during critical situations.
Many mentioned that despite the hectic atmosphere, some staff members exemplified excellent customer service, with special thanks going to specific individuals for their assistance when needed.
The importance of medical imaging was recognized, as patients awaited CT scans and MRIs to further diagnose their conditions, showcasing the hospital's commitment to advanced diagnostic care.