White Memorial Medical Center

Top Mentions

Emergency room, slow service, rude staff, patient care, long wait times, unprofessional behavior, registration issues, need for better training, clean facilities.

Review Highlights

Many patients reported long wait times in the emergency room, often exceeding several hours before receiving any treatment or diagnosis. Some reviews indicated dissatisfaction with the registration process, citing unprofessional attitudes from staff at the front desk who seemed disinterested in patient needs.

While many experiences were negative, a few reviews reflected positively on individual staff members, highlighting compassionate and attentive care from nurses who went above and beyond to assist patients. These rare praises included appreciation for a particularly caring nurse, underscoring that there are dedicated individuals within the team.

Issues regarding medical imaging like CT scans and ultrasounds were mentioned, with some patients experiencing delays in getting the services they needed. Overall, there is a noted desire for improved communication and efficiency within the radiology department, enhancing patient experiences.

In conclusion, while there are considerable challenges highlighted in the operational aspects of the emergency room, individual staff members have made significant positive impacts on patient care. There is a clear opportunity for management to focus on improving staff training and the overall patient journey.