XXI Century Radiology and Imaging P.C.

Top Mentions:

Staff & Service, Experience, Facility, Timeliness

Review Highlights:

Exceptional Service: Many reviewers praised specific staff members like Karina and Judy for their knowledgeable, caring, and attentive service, which was often described as above and beyond. One parent highlighted that Karina’s persistence helped their son get an MRI the same day, reducing their stress.
Caring Staff: The staff's willingness to communicate transparently and supportively made a positive impression. Liza was notably recognized for her friendly demeanor, making the check-in process smoother and the environment more welcoming.
Clean and Organized Environment: Several reviews mentioned the cleanliness and efficient layout of the office, with an emphasis on a welcoming atmosphere that enhances patient comfort.
Accommodating Experience: Reviewers appreciated the patience shown by staff when handling various situations, enhancing the overall patient experience.
Professional Care: Technicians were often commended for their professionalism, creating a calming environment during procedures like sonograms and X-rays, despite some isolated mentions of confusion or miscommunication.
Streamlined Process: Many found the pre-appointment procedures straightforward, allowing for a quicker visit without a lengthy check-in process, making it easier for busy patients to manage time effectively.